Terms and Conditions
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TERMS & CONDITIONS
The returning of the on-line booking form confirms your acceptance
of the terms and conditions set out below and as may from
time to time be changed and shall be binding on all persons
stated on the booking form. Each booking will be confirmed
by the owner, as soon as possible after receiving the booking
form and deposit and only on receipt of this confirmation
by you will the booking be treated as confirmed. Once the
owners have confirmed the booking to you and you have paid
a deposit, the named person on the booking form will be responsible
for the total rental price of the property, as agreed on the
confirmation. The remaining balance of the agreed rental cost
must be paid 8 weeks prior to your departure. If the full
balance of the rental cost is not paid as in accordance with
these booking conditions, we reserve the right to cancel your
booking and cancellation penalties will apply.
DEPOSIT
A deposit of £100 per week or 10% of the agreed rental
amount, whichever is greater, is required to confirm the booking.
The deposit is non refundable. The deposit and final payment
can be made by check, bank draft or PAYPAL ( a 3% surcharge
will be made for paypal/ credit card payments) US customers
by prior arrangement may pay by US cheque directly into our
bank a/c 10 weeks prior to arrival;
REFUNDABLE DAMAGE DEPOSIT
The management company will take a credit card imprint for
$300 or the equivalent in cash as a refundable damage deposit.
This deposit will be refunded net of any excess cleaning costs,
replacement of lost keys or repairs to any damage to the property
or its contents. Please note damages are not limited to the
security deposit amount. (Minor damage such as broken cups
etc are not considered for this purpose)
Excessive use of electricity (caused by leaving external doors
open with the air conditioning on) the named person on the
booking form will be held responsible for all additional costs
which exceed the security deposit.
Please report any breakage, however minor, to the managers
so that the villa can be left in perfect condition for the
next guest.
CANCELLATIONS
Providing the owners receive written notice of cancellation
not less than 8 weeks prior to the actual booking date, the
signatory will not be liable to pay the full balance. It is
the responsibility of the signatory to ensure that the signed
cancellation letter reaches the owner. Email cancellations
are not acceptable. The reservation deposit will be forfeited.
If the cancellation is received after 8 weeks prior to the
start of the holiday the signatory is liable to pay the full
balance of the final invoice. If the owner is successful in
re letting the property for all or part of the reservation
period, the full balance or the part balance of the final
invoice will be refunded. The owners reserve the right to
cancel any bookings providing written notice is given and
any balance paid refunded. In the unlikely event that circumstances
beyond our control, necessitate cancellation of the booking,
we will refund any monies paid to the party leader. (Without
interest, compensation or consequential loss of any kind).
RESPONSIBILITIES
All persons stated on the booking form are responsible for
the care of the property and are expected to take reasonable
care of it including the locking of all doors, topping up
of pool water (as required) whenever the property is unoccupied.
At the end of the rental period, all utensils, carpets, furnishings,
walls, fittings must be left clean and tidy. It is the guest's
responsibility to notify the management company immediately
of any sudden equipment failure so that reasonable action
can be take to rectify the situation.
MAXIMUM OCCUPANCY
The maximum capacity that our villa is licensed for is 10.
Everyone occupying the property must be listed on the booking
form, including small children. This is Florida state law
and must be adhered to. The accommodations cannot be shared
or sub-let and only the persons shown on the booking form
are permitted to stay in the property. No pets are permitted.
Persons under 21 years of age are not acceptable unless accompanied
by parents or responsible adults. The property is fully licensed
for short-term rentals in Florida. The owners reserve the
right to refuse admittance if this condition is not met. Failure
to comply will render the booking void and no compensation
will be paid.
SMOKING / PETS
For the safety and comfort of all our guests smoking is not
permitted within the property. No pets are allowed.
POOL HEAT
The pool is fitted with an electric heater. Pool heat can
be requested when booking and paid for with the balance payment.
Alternatively it can be arranged with the Management Company
and payment of $20 per day can be made to them. If you do
not pre book pool heat remember when you ask the Management
Company to turn it on it will take up to 48 hours to come
up to temperature. We also ask that the pool be covered using
the pool blanket at night time in order to preserve the pool
heat at the correct temperature.
Experience has shown that pool heat is usually desirable in
Nov, Dec, Jan, Feb & Mar. If you wish to have a very “comfortable”
swim we would recommend you have it ON in Oct and April.
Swimming pools can be a source of danger, particularly for
young children. Please ensure that they are supervised at
all times. The owners will not be held liable for any resulting
injury or death.
LIABILITY
The owners and the management company of the property accept
no responsibility whatsoever for death, personal injury, accidents,
loss or damage to persons or personal belongings however caused.
The use of all accommodations and amenities including the
pool is entirely at the user's own risk. Children must be
supervised by responsible adults at all times when using the
pool. Glass or crockery is not permitted within the pool area.
The owners or management company cannot accept any liability
for any loss of rental time due to travel problem, flight
delays or cancellations, industrial disputes or any events
outside our control, including any form of Force Majeure.
The owners and the Management Company cannot accept responsibility
for the sudden failure of villa equipment but will take immediate
reasonable action to rectify any such failure upon notification
by the guests. If the pool heater cannot reach optimum temperature
due to adverse cold weather conditions the owners or the management
company cannot accept liability.
ARRIVAL & DEPARTURE
Check in: The villa will be available for occupancy from 4.00pm
on the date of arrival .
It is a requirement of Florida law that guests check in at
the mgt company offices ( on HWY 27 toward the I-4) within
48 hours of arrival.
The villa is fitted with a number operated lockbox and you
will receive your own specific code the week before you travel.
Check Out: You are required to vacate the property by 11a.m.
in order to allow it to be thoroughly cleaned for the next
guests
INSURANCE
It is a condition of the booking that all members of the Party
are covered by travel insurance which carries adequate protection
against delays and cancellations, and has adequate medical
insurance for the USA, and for your luggage and personal belongings.
FORCE MAJEURE
The owner or the management company accept no responsibility
whatsoever and no compensation or any other payment will be
made if any cancellation or change to the terms of the booking
becomes necessary due to war or threat of war, riots, civil
commotion, terrorist activities, industrial disputes, natural
and nuclear disasters, fire, flood, adverse weather conditions,
building or construction in progress within the community,
technical problems with transportation, closure or congestion
of airports, alterations or cancellation of schedules by carriers,
or any other events beyond our control.
OWNERS ACCESS
The owners or their management company shall be allowed access
at any reasonable time during your stay.
CODE OF CONDUCT
Southern Dunes is a residential community. The actions of
all members of your party should not interfere with the enjoyment
of either other holidaymakers or the residents of Southern
Dunes. Please do not make excessive noise, play loud music
or engage in any activity which may cause inconvenience to
your neighbors after 10.30pm or before 07.30am. In the event
that any member of your party behaves in a way that is likely
to cause distress, danger or annoyance to any other holidaymakers,
residents of Southern Dunes or damage to any property, the
owners or their management company reserve the right to terminate
your rental agreement immediately and forthwith. The owners
or their management company will not be liable for any costs
you will incur, nor shall we pay any compensation, nor make
any refunds due to this action. |
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